March 26, 2013

HQ Beancounters Wrecking Walmart?

Apparently the stores don't have enough staff to keep the shelves stocked.

It's one thing to push a system right up to the point of diminishing returns. That's the culture I thought Sam Walton created; it wasn't touchy-feely, but it worked superbly. It's quite another thing to push a system beyond the point of diminishing returns. Bonus-hungry wise guys in management?

This kind of thing happens on Wall Street and at start-ups that are being mismanaged into the ground, but I didn't expect it at Walmart. Where else is it going on? Are US business leaders afraid to stick their necks out by hiring even though they know they should?

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